Who needs a first-time passport?

Not everyone who needs a passport is starting from scratch — but if you’ve never applied before, if you were under age 16 at the time of your last application, or if your last passport is no longer valid, you’ll need to go through the first-time application process.

Renewals follow a different process, so if you’re unsure which path you’re on, the checklist below can help clarify.

You’re a first-time applicant if:

1. You’ve never had a U.S. passport before. This includes both the traditional passport book and the smaller passport card.
2. You were under age 16 when your last passport was issued. Child passports aren’t renewable. Once you turn 16, you’ll need to apply again as an adult.
3. Your previous passport expired more than 5 years ago. Even if you’ve had an adult passport before, if it’s been expired for over 5 years, you’ll need to start fresh.
4. Your passport was lost, stolen, or damaged beyond use. If you can’t present your last passport because it’s missing or no longer valid, this counts as a first-time application.
5. You’re applying under a new name, but don’t have legal documents to prove the change. In this case, you won’t be able to renew—instead, you’ll apply as a new applicant.

If any of these apply to you, you’re considered a first-time applicant—and this step-by-step guide will walk you through the entire process.

Step 1: Gather the required documents.

Before you can apply for a passport, you’ll need to collect a few key documents. These help prove two essential things: that you’re a U.S. citizen and that you are who you say you are. Without the right paperwork, your application won’t be accepted—so it’s important to get this step right from the start.

Proof of U.S. citizenship.

To get a U.S. passport, you must first show that you're a U.S. citizen. That means providing one of the following original documents (not a photocopy or digital version): 

• - Original or certified birth certificate: Issued by the city, county, or state where you were born. It must list your full name, your parents' names, and the date and place of birth. 
• - Naturalization certificate: If you became a U.S. citizen through the naturalization process, this certificate serves as proof. 
• - Consular Report of Birth Abroad (CRBA): If you were born overseas to U.S. citizen parents, this is your proof of citizenship. 

• The passport office will review your original document and return it to you, usually by mail after processing. 

  Proof of identity. 

• Next, you'll need to show valid photo ID that proves your identity—and it must match the name on your citizenship document. You can use:

• - A valid driver’s license 

• - A government-issued ID card 

• - A military ID 

• If your name has changed and doesn’t match your citizenship document, you’ll need to bring legal proof of the name change (like a marriage certificate or court order). 

Photocopies of all documents. 

In addition to bringing the originals, you’ll also need to provide black-and-white photocopies of the front and back of each ID and citizenship document. These copies should be: 

• - Printed on white 8.5' x 11' paper 

• - Single-sided 

• - Clear and legible 

The photocopies go into your application packet, while the originals are reviewed and returned. Taking care to prepare both sets correctly helps prevent processing delays and ensures your application moves forward smoothly. 

Step 2: Get a passport photo taken. 

A passport photo might seem like a small detail, but it’s one of the most common reasons applications get delayed or rejected. That’s because the U.S. Department of State has strict rules about what your photo must look like. Don’t worry—once you know the requirements, it’s easy to get it right. 

Photo requirements (as per U.S. State Department) 

Your passport photo must meet the following standards: 

• - Size: 2 x 2 inches (exactly — not even slightly off!) 

• - Background: Solid white or off-white background with no patterns or shadows 

• - Glasses: Not allowed, even if you wear them daily 

• - Expression: Neutral expression or a natural smile (no exaggerated expressions or open mouths) 

• - Recency: Taken within the last 6 months to reflect your current appearance 

The photo should be in color, properly lit, and show your full face directly facing the camera — no filters or digital enhancements. 

Where to get your photo. 

To make sure your photo meets official guidelines, it’s best to go to a place that specializes in passport photography. Here are your options: 

• - Pharmacies like CVS and Walgreens - Most major chains offer passport photo services, and staff are trained to follow government requirements. 

• - U.S. Postal Service - Many USPS locations offer passport photo services. 

• - Professional photographers - Some local photo studios or business service centers (like FedEx or The UPS Store) can take compliant passport photos. 

• - Do it yourself - There are apps that let you take passport photos at home using your phone. These can work — but use caution. Many rejections come from DIY photos that don’t meet the exact specifications. If you choose this route, be sure to double-check the rules and print on quality photo paper. 

Tip: Don’t staple or trim the photo yourself. Just include it loose with your application—the acceptance agent will attach it for you. 

Step 4: Submitting your application with CIBTvisas. 

CIBTvisas simplifies the first-time passport application process by guiding you through each step, ensuring accuracy and efficiency. Here's how to proceed: 

1. Choose your service and provide travel details. 

• Visit the CIBTvisas First-Time Passport page and select 'First Time Passport' as your service. Enter your intended departure date to determine the appropriate processing speed. 

2. Complete the online order form. 

• First, fill out the online form with your personal information, including name, date of birth, contact details, and travel plans. Next, choose your preferred processing time based on how quickly you need your passport. 

3. Download the application kit. 

• After submitting the order form, download the CIBTvisas Application Kit. The kit includes: 

• - A checklist of required documents. 

• - Step-by-step instructions for completing your application. 

• - Necessary forms, including the DS-11 application. 

• - A pre-filled authorization letter allowing CIBTvisas to act on your behalf. 

4. Schedule an appointment at a Passport Acceptance Facility 

• Locate a nearby Passport Acceptance Facility, such as a post office or county clerk's office. Schedule an appointment to have your documents reviewed and your identity verified. At the appointment, you will: 

• - Present your completed DS-11 form (unsigned). 

• - Provide proof of U.S. citizenship and valid identification. 

• - Submit your passport photo. 

• - Pay the government application fee. 

• - Have your documents sealed in an official envelope. 

5. Send your sealed (executed) envelope to CIBTvisas. 

• Use a traceable delivery method (e.g., FedEx or UPS) to send the sealed envelope, along with any additional required documents from the Application Kit, to the CIBTvisas address specified in the kit. CIBTvisas will begin processing your application upon receipt and will contact you if any further information is needed. 

6. Receive your passport. 

• Once processed, your new passport will be delivered to you via the shipping method you selected during the order process. Now, you can track the status of your application through the CIBTvisas Order Status tool. 

By following these steps, CIBTvisas ensures a smooth and efficient process for obtaining your first U.S. passport. 

Step 6: Track your application status. 

Once your passport application has been submitted, the next question is often: “How will I know when it’s ready?” With CIBTvisas, tracking your passport progress is simple and transparent every step of the way. 

When to start tracking. 

You’ll typically be able to track your application within about two weeks of submitting your materials. This gives time for your documents to be received, reviewed, and officially entered into the system. 

How to track. 

CIBTvisas offers an easy-to-use online tracking tool that lets you stay informed at every stage of the process: 

• - Visit the CIBTvisas Order Status page 

• - Enter the required information to securely access your tracking details 

• - See real-time updates on your application’s progress — from receipt and review to processing and delivery 

If any issues arise or additional documents are needed, the CIBTvisas team will contact you directly to keep things moving without delay. You can also reach out to your dedicated service consultant at any time for questions or updates. 

With CIBTvisas, you’re never left guessing — just check your status online, and you’ll know exactly where your application stands. 

How long does it take to get your first passport? 

One of the most common questions first-time applicants ask is: “How long will it take?” The answer depends on how quickly you need your passport and which service you choose. CIBTvisas offers multiple options to suit different travel timelines — including an ultra-fast 24-hour option for eligible cases. 

Expedited service. 

If time is against you, and you need your passport sooner than is possible with routine service, CIBTvisas offers expedited processing to help you get your passport in time for near-term travel. With this service, turnaround time is typically 2 to 3 weeks 

This includes priority handling and tracked delivery — a reliable option for travelers with departures on the horizon. 

24-hour passport service (subject to availability) 

For urgent, last-minute travel, CIBTvisas offers an exclusive 24-hour passport service, subject to availability and approval. This premium option is ideal if: 

• - You have an unexpected international trip within a day or two 

• - You need to replace a lost, damaged, or stolen passport urgently 

• - You qualify for emergency processing based on your circumstances 

The CIBTvisas team will walk you through the documentation and eligibility requirements, and coordinate the full process from start to finish. 

If you’re unsure which option is right for your timeline, CIBTvisas can advise you based on your departure date and personal situation — helping you avoid delays and travel with confidence. 

First-time passport tips for a smoother experience. 

Applying for your first passport doesn’t have to be stressful — especially if you plan ahead and know what to expect. Here are some tried-and-true tips to help you avoid common mistakes, save time, and stay organized throughout the process. 

• Book your passport acceptance appointment early. Appointments at post offices and clerk offices can fill up fast, especially during peak travel seasons. Schedule yours as soon as you’ve gathered your documents. 

• Double-check your documents before you go. Make sure you have everything you need: your original proof of citizenship, valid ID, black-and-white photocopies, one compliant passport photo, and your unsigned DS-11 form. Use a checklist if it helps — or follow the one provided in your CIBTvisas Application Kit. 

• Don’t sign your DS-11 form ahead of time. It must be signed in front of an acceptance agent during your appointment, or it won’t be valid. 

• Use trackable shipping for peace of mind. Whether you’re sending documents to CIBTvisas or receiving your new passport, always opt for a delivery method you can monitor. 

• Bring extra ID or supporting documents just in case. Occasionally, the acceptance agent may ask for additional documentation. It never hurts to have more than you need. 

• Let CIBTvisas handle the details. When you use CIBTvisas, you’re not navigating this process alone. From providing a personalized document checklist to offering real-time tracking and optional 24-hour service, CIBTvisas takes the guesswork out of applying — and helps ensure everything is submitted correctly the first time. 

With a little preparation — and expert support from CIBTvisas — your first passport experience can be smooth, efficient, and surprisingly stress-free. 

Take the first step with confidence. 

Applying for your first passport is a big milestone — and once it’s done, it opens the door to a world of possibilities. Whether you’re traveling for leisure, education, work, or something in between, having your passport in hand is the key to crossing borders with confidence. 

The good news? This is the most complicated your passport experience will ever be. Future renewals are typically much simpler and can often be done by mail, without an in-person appointment. 

With expert support from CIBTvisas, you can move through each step with clarity and assurance — and look forward to your journey ahead knowing everything has been handled the right way. 

Frequently asked questions (FAQs) 

Can I apply for my first passport online? 

No. First-time passport applications must be submitted in person at an official passport acceptance facility. This is because your identity and documents must be reviewed face-to-face. However, you can prepare everything ahead of time — and if you’re using CIBTvisas, we’ll help organize all your materials and walk you through each step before your appointment. 

How early can I apply before I travel? 

It’s best to apply at least three months in advance of your planned departure. This gives you enough time for routine processing, plus a buffer in case of unexpected delays. If you’re traveling sooner, CIBTvisas can help expedite your application — and may even be able to secure a passport within 24 hours, depending on your situation. 

Can I get a passport card only? 

Yes, but keep in mind that a passport card is only valid for land and sea travel to Canada, Mexico, Bermuda, and the Caribbean. It can’t be used for international air travel. If you plan to fly internationally, you’ll need a passport book. 

What if I don’t have a birth certificate? 

If your U.S. birth certificate isn’t available, you may be able to use a Consular Report of Birth Abroad (if you were born overseas to U.S. parents) or a naturalization certificate. If none of these are available, it’s best to speak with a CIBTvisas expert — they can help you explore alternative documentation options based on your personal history. 

What do minors need to apply? 

Children under 16 must apply in person with both parents or legal guardians. You’ll need to bring: 

• - Proof of the child’s U.S. citizenship 

• - Evidence of parental relationship (like a birth certificate) 

• - Valid ID for the parents/guardians 

• - Parental consent (both parents must be present, or provide notarized authorization) 

CIBTvisas also offers support for child’s passport applications, including document guidance and help avoiding common delays. 

If you have more questions or need personalized guidance, CIBTvisas is here to help — ensuring your first-time passport experience is smooth, accurate, and stress-free.